Frequently asked questions

Click here for more delivery information
Click here for more tracking information
Click here for more order information
Click here for more shipping cost information
Click here for more payment method information.
Click here for more warranty information
Click here for more opening hours information
You can reach us by phone at +44 (0)148 0710000 or through a contact us form.
Click here for more return information.
Click here for more return information.
Click here for more return information.
Click here for more repair information.
Our customer service is available from Monday to Friday, from 8:30 AM untill 9 PM, and on Saturday from 8 AM untill 4 PM. You can reach us by phone at +44 (0)148 0710000, or through a Contact Us form. View our current opening times. Do you have a question concerning our B2B service? Then we are happy to receive your question via this email address: [email protected].