Privacy and cookie statement Photospecialist.com

Our webshop processes privacy-sensitive data, or personal data. Photospecialist.com considers the careful handling of personal data to be of great importance. We therefore process and protect personal data with care.

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In our processing, we comply with the requirements set by the privacy laws. That means, among other things, that we:

• clearly specify what our purposes for processing personal data are before we process them, by means of this privacy statement;
• limit the personal data we collect to what is necessary for legitimate purposes;
• first ask for explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf;
• respect your right to inspect your personal data and have it corrected or deleted at your request.

Kamera Express BV is responsible for data processing. In this privacy statement, we explain which personal data we collect and use in our webshop www.photospecialist.com and for what purpose. We recommend that you carefully read it.

If you have any questions or would like to know exactly which data we keep about you, please contact Photospecialist.com.

Processing your order

When you place an order with us, we will use your personal data to process this order properly. We are then permitted relay your personal data to our delivery service, so they can deliver the order to you. In addition, we receive data about your payment from your bank or credit card company.

This includes your email address, telephone number, billing address, name and address details, and payment details. We do this based on your consent. We will keep this data until your order has been completed. We must keep certain customer data longer, due to the legal fiscal retention obligation.

Providing data to third parties
We work with certain companies that may receive your above-mentioned personal data from us.

For processing your orders, we work together with:

• UPS

Your account

To make use of certain parts of our webshop, you must register first. To register, you must provide data about yourself and choose a username. Using this data, we will create an account. You can log in to this account with your chosen username and a self-chosen password.

To create your personal account, we will use your email address, IP address, name and address details, billing address and telephone number. We do this based on your consent. We will keep this data up to three months after you have cancelled the account.

The reason we keep this information, is so that you don't have to enter it each time you log in and so that we can contact you in the context of the execution of the agreement. You can change your data whenever you want via your account.

Statistics and profiling
We keep statistics about the use of our webshop. With these statistics, we aim to improve our webshop. For example, so that we can show only relevant information. We may combine your personal data to learn more about you. It goes without saying that we will respect your privacy at all times. If you don't want us doing this, you may always contact us.

For this purpose, we will use your name and address details, nickname, payment details, gender, IP address, date of birth, email address, telephone number and billing address. We do this based on your consent. We will keep this data for one year.

Providing data to third parties
We work with certain companies that may receive your above-mentioned personal data from us.

We share data with the following parties, who provide tailored advertisements for us:

• Criteo
• Adscience
• Google Display Network
• Flastalking
• Bloomreach

Marketing

We would like to send you marketing about promotions and new products or services. We do this:

• by mail;
• by email;
• through social media.

You may object to receiving this marketing at any time. Each letter tells you how to do this and each email contains an unsubscribe link. You can block us or use the unsubscribe option. It is also possible to change this through your account.

Advertisements

Our webshop shows advertisements. We check whether people like these and use that information to present only fun or interesting advertisements and promotions in the future.

Providing data to other companies or institutions
With the exception of the aforementioned partners, we do not, under any circumstances, provide your personal data to other companies or institutions, except when we are legally obliged to do so (for example, if the police require it if there is a suspicion of a crime).

Statistics

We keep statistics about the use of our webshop.

Cookies

Our webshop makes use of cookies. Cookies are small files in which we can store information so that you don't have to keep completing it every time you use the website. Additionally, these cookies allow us to see that you are re-visiting our website.

When you visit our website for the first time, we will show a notification that contains an explanation about cookies. Under this notification, we will ask for your consent to the use of these cookies.

It is possible to disable cookies via your browser settings, but some elements on our website will not work properly if you do this.

We have made agreements about the use of the cookies with other companies that place cookies. However, we don't have complete control over what they themselves do with the cookies. As such, you should also read their respective privacy statements (please note: these may change regularly).

Google Analytics

We make use of Google Analytics to keep track of how visitors use our webshop. We have concluded a processor agreement with Google which contains strict agreements about which data they can keep. We permit Google to use the obtained Analytics information for other Google services. We have Google anonymise IP addresses.

Security

Security of personal data is very important to us. To protect your privacy, we take the following measures:

• access to personal data is protected with a username and password;
• access to personal data is protected with a username and a login token;
• physical measures are in place, such as locks and safes to protect access to the systems in which personal data are stored;
• we make use of secure connections (Secure Sockets Layer or SSL) that protect all information exchanges between you and our website when you enter personal data;
• we keep logs of all requests for personal data.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. You are advised to regularly consult this privacy statement in order to be aware of these changes. We will do our best to announce changes in a timely manner.

Accessing, changing and deleting your data

If you have questions or would like to know which personal data we have about you, you may always contact us. Please consult the contact details below.

You have the following rights:

• to get an explanation about which personal data we have and what we do with it;
• to get insight into the exact personal data we retain;
• to have errors corrected;
• to have outdated personal data removed;
• to withdraw your permission;
• to object to a particular use.

When you contact us, please make sure that you always clearly state who you are, so that we know we are not modifying or deleting data from the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulatory body. This is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact information
Kamera Express BV
Essebaan 55
2908 LJ Capelle aan den IJssel
customerservice@photospecialist.com
+44 (0)148 0710000